Welcome

Welcome to my Etsy store where I strive to make high quality products at a reasonable cost. I love to do custom orders, gift baskets and wedding favors, so feel free to contact me for special orders and pricing. Thank you for looking.

Payments

Payment is due at the time of order. If payment is not received at time of order, the order will be cancelled.

Shipping

All orders will be shipped via U.S. Post Office Monday - Friday, except National Holidays. Your product will be shipped within 3-5 business days after payment unless otherwise mentioned in the listing. Wholesale orders must be placed with plenty time in advance, please allow 8 to 10 business days for completion.

All my products will ship to the address on the Etsy receipt. If you would like to send it to another address as a gift, please specify in the notes to seller box during checkout.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Wholesales orders: MooreSoapsandCrafts is responsible for getting your order to you safely. If any items arrive damaged, please notify me within 5 days of arrival for replacements or a credit. After this time, MooreSoapsandCrafts cannot be held responsible for the items. To preserve the color and quality of the soaps and other skincare products, please keep out of heat and direct sun.

Refunds

Due to the nature of some of my products, I cannot accept returns. However, I want you to be completely satisfied with your order. If you are not, please contact me and we will work towards a resolution.

Additional

FEEDBACK: if you are not completely satisfied with your order, please contact me prior to leaving feedback, so that we can work towards a resolution. My principal goal is to deliver high quality handcrafted products that will keep you coming back for "Moore".

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